1.Purchases and pricing
All prices displayed are “unbeatable” and inclusive of offers (e.g., up to 60% discounts on select items), but subject to change without notice. Products are available for purchase in-store or via inquiry (no full online checkout). EMI options and flexible payments are mentioned but details are not specified.Brands like LG, Panasonic, and Godrej are featured, implying standard manufacturer warranties apply. We collect information to provide and improve our services, fulfill your orders, and manage our business operations.
2.Delivery and Installation
Fast delivery is promised within Kerala and parts of Tamil Nadu, but timelines depend on location and stock availability (no specific SLAs stated). Professional installation and setup assistance are offered for big appliances (e.g., ACs, refrigerators), included in the purchase where applicable. Customers are responsible for providing access for delivery; delays due to customer-side issues may incur extra charges (inferred from service descriptions).-
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3. Warranties and Maintenance:
Extended warranties and maintenance/repair services are available post-purchase.
Product exchanges for upgrades are supported, but only within policy limits (e.g., no timeframe specified; likely 7-15 days based on standard retail norms, though not explicit).
Defects or damages during transit should be reported immediately; the site encourages calling the helpline for resolutions.. -
4. Returns and Refunds
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No explicit return policy is listed. However, the FAQ implies exchanges for faulty items, with a focus on customer satisfaction (“We ensure your satisfaction”).
Refunds are not mentioned; processes likely handled in-store with proof of purchase.. -
5. Liability and Disclaimers
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The site disclaims responsibility for third-party brand issues (e.g., manufacturing defects fall under brand warranties).
No privacy policy or data usage terms are detailed; contact forms collect basic info (name, phone, query) for inquiries only.
Users browsing the site agree to its use for informational purposes; no account creation or data storage is involved.: -